Shipping policy

Thank you for shopping with Shakerbox Stitchery! We strive to package every order with care and get your stitching treasures to you as quickly as possible. 

Order Processing Time

Please allow 2-4 business days for us to process and prepare your order for shipment.

During shop updates, holidays, high-volume periods, or unforeseen circumstances, processing times may occasionally be extended. We always aim to ship orders sooner whenever possible.

U.S. Shipping Rates

We want to keep shipping as simple and straightforward as possible. We offer weight-based shipping rates within the United States, based on the total weight of your order. Your shipping rate will be clearly displayed at checkout before your purchase is completed.

Delivery Estimates

Please note that delivery estimates are provided by the shipping carrier and cannot be guaranteed. Delays caused by weather, holidays, or carrier service interruptions are outside of Shakerbox Stitchery's control.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can follow your package's journey.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at create@shakerboxstitchery.com and we will gladly assist you in working with the shipping carrier.

Shakerbox Stitchery is not responsible for packages once they have been marked as delivered by the carrier.

Incorrect Shipping Addresses

Please verify that your shipping address is correct before placing your order.

If an order is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping charges required to resend the package.

Local Pickup

Local pickup may be available for customers who attend DNTG Sew Days or at select local events. Please contact us prior to placing your order to arrange pickup.